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Terms & Conditions
Information About Us
Company: OCEANIDY LLC, United States
Address: 2008 S Dobson Rd, Mesa, AZ 85202, United States
Website: www.oceanidy.com
Contact
Email us at support@oceanidy.com or write to our address above.
How We Contact You
We’ll send notices by email (or by phone if needed). “Writing” also includes email.
TERMS AND CONDITIONS WHEN YOU ORDER OUR PRODUCTS
1. Our contract with you
1.1. These terms cover how we supply products to you.
1.2. Please read these terms before ordering. They explain who we are, how we provide products, and your rights.
1.3. Your order is accepted when we email confirmation — forming a contract.
1.4. If we can’t accept your order (e.g., stock issues or pricing errors), you won’t be charged.
1.5. We’ll assign an order number to assist with inquiries.
2. Our products
2.1. Product colors may vary slightly from photos.
2.2. Packaging may differ from images shown.
3. Your rights to make changes
Contact us to request changes; we’ll advise if possible and note any cost or timing adjustments.
4. Our rights to make changes
4.1. We may update products to comply with laws.
4.2. If significant changes occur, we’ll notify you and offer cancellation options.
4.3. Digital content may be updated to match descriptions.
5. Providing the products
5.1. Delivery costs are shown on our website.
5.2. We’ll notify you of delivery timelines.
5.3. We’re not responsible for uncontrollable delays but will inform you promptly.
5.4. If you miss delivery, instructions for re-delivery or pickup will be provided.
6. Refunds and your rights
6.1. Refund requests must be made within 14 days of shipment.
6.2. You may end the contract for reasons like delays, errors, or changes to terms.
6.3. Refunds exclude used or unsealed items (for hygiene reasons).
7. Ending the contract
To cancel, visit your account page or email support@oceanidy.com with your order info.
8. Price and payment
Prices are listed at checkout with all fees included.
If a pricing error occurs, we’ll contact you before proceeding.
For billing disputes, reach out promptly — no interest is charged while resolved.
9. Responsibility for loss or damage
We’re responsible for foreseeable losses caused by our error or negligence, but not for indirect or unforeseeable damages.
10. Use of personal information
We handle personal data per our Privacy Policy.